Customer support

About the Cineville card

1. Where can I use my Cineville card?
2. How can I contact Cineville's customer support?
3. What are the Terms & Conditions?
4. What is the Privacy Statement?
5. Can I use my Cineville card for every film?
6. Wat is de Cineville Kidspas?

My membership

1. Help, I've lost my card
2. How do I cancel my Cineville membership?
3. How can I extend my Cineville membership?
4. Can I pause my Cineville membership?
5. How can I reactivate my Cineville card?
6. How do I update my email address?

To the cinema with Cineville

1. How do I cancel my reservation?
2. Can I use my card right away?
3. How do I make a reservation?
4. What is Cineville Eurotrip?
5. How many reservations can I make?

The Cineville giftcard

1. Where can I find more information about the giftcard?
2. How do I gift a Cineville card?
3. How do I redeem a giftcard?
4. How long is my giftcard valid?
5. Can I redeem a giftcard on an existing membership?

The Cineville App

1. Help, I can't log in to the App
2. Can I use my digital card offline?
3. I'm missing features from the old app or website

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