Our website has gotten an upgrade! Read more about what's changed.

Customer support

I'm missing features from the old app or website

Because we've gone back to the drawing board for this app, you can't currently see your watchlist. We're working hard to add this and other (newer) features soon. Your watchlist can still be found on cineville.nl. There you can also rate films and see the average star rating of all Cineville members.

We've improved the app's stability, speed, and design. You can now easily copy your pass number by clicking on it!

Still no answer to your question?

You can also send an email to klantenservice@cineville.nl. We usually respond within a few hours.

Contact us