Customer support

What are the push notifications?

There's three different push notifications you can get. Please bear in mind these are currently only available in Dutch, even when your app is set to English:

  1. Get reminders about your reservations: 24 hours before your next show we remind you about it
  2. Get a 2-day heads-up before films on your watchlist premiere: 2 days before a film on your watchlist is released we let you know it's about to come out
  3. Get reminders to rate films you've recently seen: The next morning after a visit, we ask you to rate it

Go to Account > Notifications to turn notifications on or off.

Still no answer to your question?

You can also send an email to klantenservice@cineville.nl. We usually respond within a few hours.

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