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Customer support

How can I extend my Cineville membership?

How nice to hear that you'd like to keep your Cineville membership longer!

  1. Log in on our website (not possible in the app)
  2. Under Membership you'll find your active Cineville card with its current enddate. Click Extend here
  3. Choose whether you'd like to extend your membership for unlimited time or if you'd like to give your membership a new enddate. If you'd like a new enddate, please choose your preferred enddate. Click Continue
  4. Once the previous steps are completed you click Confirm (translation: confirm) to make the extension of your Cineville membership definitive

You'll receive a confirmation in your inbox.

Did you order your current membership with a Cineville giftcard? We will ask you to pay €0,01 via iDeal when you extend your membership. This way you give us permission to deduct the membership costs of the coming months via direct debit.

Still no answer to your question?

You can also send an email to klantenservice@cineville.nl. We usually respond within a few hours.

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