Kids Card FAQ

Want to know more about how the Cineville Kids Card works? Here you will find the answers to the most important questions.

How can I order a Cineville Kids Card?
The Cineville Kids Card is currently not for sale: we launched the Kids Card in the autumn of 2025 as a try-out. The card was available for a limited time until January 4th, 2026. If you'd like to stay informed about a possible continuation, sign up for the Kids Card newsletter (in Dutch).

What is the Cineville Kids Card?
With a Cineville Kids Card, children up to 12 years old can go to the movies as often as they like with their parents (or grandpa, sister, cousin, nanny) in over 75 independent cinemas throughout the Netherlands. The Kids Card costs € 60 per year and was only available for purchase in combination with an existing or new Cineville membership for adults.

What is the age range for the Cineville Kids Card?
The Kids Card is meant for children up to 12 years old. If a child turns 12 during the annual membership, they can still continue to use their Kids Card.

Why does the Kids Card need to be linked to a regular Cineville membership?
Cineville stands for quality cinema and wants to contribute to a healthy, diverse film sector. That is why it's important that we compensate the cinemas for every Cineville visit. To make the Kids Card possible for this low price, we opted to link it to a regular Cineville membership.

Does the person whose Cineville card the Kids Card is linked to always have to accompany the child to the cinema?
No, a child can always use their own card and can also go to the movies with someone without a membership, or with someone with a Cineville card that’s not linked to their Kids Card. A child can also go to the cinema independently (within the age limit).

Which cinemas can be visited with a Cineville Kids Card?
The Kids Card can be used at all cinemas affiliated with Cineville – so that’s more than 75 cinemas throughout the Netherlands! You can find all screenings in our showtimes. You can use the 'Kids’ filter to see all children's films.

How can you go to the cinema with a Cineville Kids Card?
You can go to the movies on a whim or reserve a ticket in advance. Find a film you want to see in the showtimes overview on our website or the Cineville App and reserve your seat. At the cinema, the Cineville Kids Card will need to be scanned (even if you've reserved a ticket online).

Can a child go to any film they want with a Cineville Kids Card?
With a Cineville Kids Card, you can go to films that are suitable for children. All screenings can be found in our showtimes. Please consult the Kijkwijzer (the Dutch film rating system) to check if a film is suitable.

How can I find out which children's films are playing?
Cineville’s showtimes list all the films showing in Cineville cinemas. You can use the 'Kids’ filter to see all children's films. Additionally, we maintain an overview of all kids’ screenings at cineville.nl/kinderfilms. You can also sign up for our seasonal Kids Card newsletter (in Dutch) with recommendations sent straight to your inbox!

Is there also a digital Cineville Kids Card in the Cineville App?
No. Unfortunately, the Kids Card is only physical for now. You will receive a temporary card in your inbox and then a physical card in your mailbox, which can be used to go to the cinema.

A child forgot to bring their Kids Card to the cinema. What should they do?
A child must always have their Kids Card with them to be able to go to the movies. This is because the cinema will only be paid out if the card is scanned. If a child didn’t bring their card, they will unfortunately have to buy a regular ticket. These costs cannot be reimbursed by Cineville. Lost a Kids Card? Please reach out to klantenservice@cineville.nl.

Can a Cineville Kids Card membership be paused?
The Kids Card is purchased for an uninterrupted annual period (twelve months) from the chosen start date. The card cannot be paused or cancelled before the end of this term.

How do I cancel the Cineville Kids Card?
The Kids Card automatically expires one year after the chosen start date. It's not possible to cancel the Kids Card before this time.

How do I renew the Cineville Kids Card?
We launched the Cineville Kids Card in the autumn of 2025 as a try-out. The card was available for a limited time until January 4th, 2026. We hope to be able to offer the Kids Card more often or on a regular basis in the future, but cannot guarantee anything right now. So you can't renew the Kids Card at the moment, but you might be able to by the time it expire!

Where can I find the Terms and Conditions for the Cineville Kids Card?
You can find the Terms and Conditions for the Cineville Kids Card here: Terms and Conditions.

Is your question not listed? You can always send an email to klantenservice@cineville.nl. We usually respond within a few hours.