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Customer support

Can I redeem a giftcard on an existing membership?

That's certainly possible. You can email our customer service at klantenservice@cineville.nl with the gift code you received, and they will apply it to your existing membership. We'll generally continue your membership as a paid membership after the gift period, unless you indicate that you want it to automatically expire afterward.

Still no answer to your question?

You can also send an email to klantenservice@cineville.nl. We usually respond within a few hours.

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